We do provide full refunds to customers.
However, there is one important requirement: you must give us a chance to rectify any issues or bugs.
We don’t provide refunds for customers who do not allow us the chance to fix problems.
UpStream support really is outstanding. We promise to fix any and all bugs you find in UpStream. If you find issues that we can’t fix, we will refund your money in full.
If you are considering a refund request, please contact us with details of the issues you are having with UpStream, and we’ll see if we can fix them for you.
No refunds will be given after 30 days from the original purchase.