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We’re based on the East Coast of the United States. OurĀ support hours are weekdays, 9am – 5pm EST.

Are you a member at UpStream? Thank you! You make the development of UpStream possible. You will enjoy our fastest support.

Are you a Free user at UpStream? We do offer support for you. However, “Free” plugins are not really free. Development, hosting, testing and support must be paid for by someone. Support tickets cost us an average of $12. Please consider buying a license to support the development of UpStream. You will also get extra features and excellent support!